Submit a request

Please enter our manufacturer article number here. You will find this on the product or on the product packaging (Art.-Nr.:____________). Please enter only numbers (7 or 10 digits, no letters, no special characters, no spaces, example: 1391010620). If you wish to make a complaint about another product with a different article number, please complete the form again. Please complete the form for each item number.

Please indicate here the quantity you wish to claim.

The batch number is two four-digit numbers or one three-digit and one four-digit number, separated by a space and placed directly after each other. These can be found on the product label, on a separate label or printed on the product. Example: “3726 0621” or “916 1822”. For smoke alarms, please state the date of manufacture.