brennenstuhl®Connect - Smart Home Products
- How do I add a timer to my brennenstuhl® WiFi Smart Home device?
- Why does the brennenstuhl®Connect App display the 12-hour format (AM/PM)?
- How can I delete/reset my Connect device in the brennenstuhl®Connect App?
- How many devices can I register in the brennenstuhl®Connect app?
- How do I pair my brennenstuhl®Connect WiFi Smoke Detector RM A 3020 (1290090010)?
- What does the brennenstuhl®Connect Premium Line WiFi 26,000A surge protection power strip (6-way) with smart surge protection offer? See all 59 articles
brennenstuhl®Multi Battery - Worklights
- Which adapters are included with the brennenstuhl® Multi Battery work lights?
- Will there be a Hilti adapter for the brennenstuhl® Multi Battery System?
- Is my battery protected when used with the brennenstuhl® Multi Battery LED worklights?
- Which batteries are compatible with the brennenstuhl® Multi Battery LED Worklight 3000 MA?
- Which batteries are compatible with the brennenstuhl® Multi Battery LED Telescopic Worklight 6050 MA?
- Which batteries are compatible with the brennenstuhl® Multi Battery LED Hand lamp HL 3000? See all 11 articles
E-Mobility
- What are the features of Brennenstuhl chargers (Schuko & CEE)?
- What safety features do brennenstuhl® Type 2 charging cables have?
- Are brennenstuhl® charging cables weatherproof and suitable for outdoor use?
- What power do brennenstuhl® Type-2 charging cables support?
- What is a Type 2 charging cable and what is it used for?
- When is a mobile charger more worthwhile than a fixed wall box? See all 9 articles
hugo! Shop
- Can brennenstuhl® products be purchased directly from brennenstuhl®?
- How can I pay for my order and what payment methods are accepted?
- How do I return an item?
- What shipping options are available?
- How long will it take for my order to be delivered?
- To which countries do you deliver hugo! products? See all 10 articles
Guarentee and Warranty
- Buying brennenstuhl® Products – Through Which Shops and Marketplaces Can I Order?
- How do I proceed if I have a product liability case?
- How can I tell how long I have a guarantee or warranty?
- What does the right of withdrawal (right of return) include?
- How can I submit a complaint about a brennenstuhl® product?
- When does the guarantee expire? See all 8 articles
Cable Reels
- How do I choose the right brennenstuhl® cable reel?
- Which brennenstuhl® cable reel should I buy?
- Is the Schuko branch on the brennenstuhl® camping cable reel with angled coupling compliant with standards and protected?
- How is the thermal protection switch replaced?
- How can the brennenstuhl® WS3220 water hose reel be operated?
- What is the maximum load capacity of my cable drum? See all 15 articles
Extension Leads
- How do I find the right brennenstuhl® power strip for me?
- Can a brennenstuhl® Surge Protection Adapter and a Power Strip be Combined?
- Can the connection cable of the brennenstuhl® garden socket 1154430 be replaced with an underground cable?
- What features does the brennenstuhl® Gaming Tower Extension Lead have?
- What is the wire cross-section of the cable in my brennenstuhl® power strip?
- Which table power strips does brennenstuhl® have in its range? See all 35 articles
Extension cord
Main-Follow Extension Leeds
- Why does my brennenstuhl® Secure-Tec power strip with Main Follow not switch reliably?
- How can the brennenstuhl® Premium Web-Line Internet extension lead be updated?
- How to activate the permanent mode on an automatic power strip with digital main-follow function?
- How do I set the switching threshold on an automatic power strip with digital main-follow function?
- How do I set the switching threshold on an automatic power strip with setting controller?
- What can I use an automatic main-follow power strip for? See all 10 articles
Surge Protection
- Can a brennenstuhl® Surge Protection Adapter and a Power Strip be Combined?
- Can I plug a power strip into a brennenstuhl® surge protector adapter?
- How many joules does the brennenstuhl® surge protection device have?
- How else can you protect yourself against surges (coarse protection/medium protection/fine protection)?
- How do overvoltages occur?
- What does it mean when the control indicator on surge protection socket strips is off? See all 13 articles
USB
Remote Control Products
- How can I purchase an additional remote control or wireless socket for my brennenstuhl® wireless switch set?
- Can I also switch my brennenstuhl® wireless socket via Wi-Fi using my smartphone?
- Can brennenstuhl® wireless switch sets be combined with each other?
- Why can my radio-controlled socket no longer be switched?
- Which devices can I control with my brennenstuhl® remote socket?
- Why can't I get my brennenstuhl® Comfort Line radio-controlled socket into learning mode? See all 10 articles
Timers
- Why is my mechanical timer heating up?
- Why is my mechanical timer making noise?
- Why does my fairy lights continue to light up even though the brennenstuhl® timer should switch off?
- Why does my brennenstuhl® timer switch on at the set time but not off at the set time?
- Why does the display of my brennenstuhl® timer not come on after I have plugged it in?
- Which devices can I control with my brennenstuhl® timer switch? See all 9 articles
Smoke Detector
- Where are the right installation locations for my smoke detector and where not?
- Which batteries can I use for the RM C 9010 smoke alarm device?
- Can I really only operate the RML 3100 or RML 3101 smoke alarm device up to the specified replacement date?
- What is the range of the brennenstuhl® RM L 3101 wireless smoke alarm?
- What can I do if the smoke alarm RM L 3100 cannot be activated?
- What batteries do I need to use for my smoke detector? See all 13 articles
Test and Measuring Equipment
- Can I use the Primera-Line energy meter to measure the electricity generated by my balcony power plant?
- How to correctly measure the moisture of firewood with the Moisture Detector MD?
- How to open the battery compartment of the Primera-Line energy meter / electricity meter PM 231 E?
- What do I have to do if I do not use the Primera-Line energy meter PM 231 E for a longer period of time?
- Can the data of the Primera-Line energy meter PM 231 E be read out?
- What value do I have to enter for the electricity price in the Primera-Line energy cost meter PM 231 E? See all 10 articles
Spotlights and Lamps
- How do I set the different brightness levels (25/50/100%) on the brennenstuhl® Akku Solar LED Outdoor Lamp KL 300 AS?
- What does the notice "Battery fully discharged" mean?
- Why is there no connection cable included with the brennenstuhl® JARO wall lights?
- How can I add my brennenstuhl® spotlight with Bluetooth function to the BT-Control app?
- Which brennenstuhl® products can be controlled with the brennenstuhl® BT-Control app?
- Why does my wall spotlight with motion detector go on and off randomly at night in winter? See all 27 articles
Adapters
- Can a brennenstuhl® Surge Protection Adapter and a Power Strip be Combined?
- Why should you use an inrush current limiter?
- Travel adapter for long-term use
- Which brennenstuhl® travel adapter is suitable for which country?
- How can I change the fuse on the mains adapter from the travel plug set?
- What are the type designations of the travel adapters in the travel adapter set?
Battery
- What does the notice "Battery fully discharged" mean?
- What can I do if there is no longer a replacement battery for my battery-powered product?
- What happens when the battery charge level of a rechargeable LED spotlight is too low?
- Do the professionalLINE battery and hybrid lamps LA 4000 / LA 4010 / LB 3000 work with all Bosch batteries?
- Why are energy efficiency labels not displayed for battery-powered products?
- How are rechargeable batteries & batteries disposed of properly?
Light Sources
Camping
Residual Current Device (RCD)
- How is the repeat test to be performed for the BDI-A 2 30 personal protection adapter and the BDI-S 2 30 personal protection plug?
- Why can the BDI-A 2 30 personal protection adapter only be plugged in vertically?
- At what voltage does the BDI-A 2 30 personal protection adapter or BDI-S 2 30 personal protection plug switch off?
- Why must the BDI-AF personal protection plug only be plugged in vertically?
- Where should RCD protection be used necessarily ?
- What is an RCD?
Solar Products
- How do I set the different brightness levels (25/50/100%) on the brennenstuhl® Akku Solar LED Outdoor Lamp KL 300 AS?
- Can I operate my solar light exclusively with solar energy?
- The charge controller does not indicate that it is ready for operation. What could be the reason for this?
- The load cannot be operated at the inverter?
- Is the solar light defective if it goes out during commissioning?
- How long does a battery from the Brennenstuhl Solar Set need until it is fully charged? See all 7 articles
BrematicPRO
- Where do I find the BrematicPRO Configurator?
- With which smartphones or tablets can I use the BrematicPRO app to control my smart home?
- I live in a rented apartment. Can I still make good use of BrematicPRO?
- I already use Brematic products in my home. Can I combine them with BrematicPRO components?
- Why do some wireless products not work even though I meet the specified range?
- What happens if my Internet goes down? See all 20 articles
Ladders & Trestles
Plugs and couplings
Technical
- Why does charging with solar panels take longer?
- Why does an error message appear on the device tester during the repeat test of my Brennenstuhl® product?
- Why does the H 60 BX IP54 weather protection box have holes in the base?
- Why does something rattle in the CEE plug of my brennenstuhl® product?
- How is the DGUV repeat test to be carried out for the brennenstuhl® personal protection adapter BDI-A 2 30 or personal protection plug BDI-S 2 30?
- How is the DGUV repeat test to be carried out on the brennenstuhl® Professional PRCD-S ADVANCED? See all 12 articles
Products & Ordering
- Buying brennenstuhl® Products – Through Which Shops and Marketplaces Can I Order?
- How can I change the billing address on my invoice?
- Where can I submit a product improvement or product idea?
- How can I contact the sales department of brennenstuhl®?
- Where can I find the batch number?
- Where can I find a digital operating manual for my brennenstuhl® product? See all 18 articles