Customer Service, Warranties & Documentation

Documents & Manuals

• Which Documentation is Required for Service Requests?
• Where to Find Digital Manuals and Product Information
• How to Request Product Documentation in Different Languages

Accessibility & Packaging

• Accessible Packaging for People with Disabilities
• How does brennenstuhl® improve its products, and how can I contribute to this?

Claims & Replacements

• Replacement Products for Early Defects
• Replacement Process for Defective Timers & Small Devices
• How to File a Product Liability/Damage Claim

Warranty & Guarantees

• What to Include When Requesting a Warranty/Claim
• How to File a Warranty or Guarantee Claim
• Warranty vs. Legal Guarantee: What's the Difference?