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  1. brennenstuhl® Service
  2. FAQ
  3. brennenstuhl®Connect - Smart Home Products

brennenstuhl®Connect - Smart Home Products

  • Why does my brennenstuhl®Connect WiFi LED spotlight unintentionally switch from sensor to manual?
  • Can several brennenstuhl®Connect WiFi smoke and heat detectors WRHM01 be networked with each other?
  • Can I program in the brennenstuhl®Connect app that several brennenstuhl®Connect WiFi LED spotlights light up when one detects movement?
  • Why is my brennenstuhl®Connect WiFi smoke and heat detector WRHM01 displayed as offline in the app?
  • How many timers can I add to the brennenstuhl®Connect products in the brennenstuhl®Connect app?
  • What can I do if my brennenstuhl®Connect device cannot be connected?
  • How can I teach in my brennenstuhl®Connect device with the AP mode?
  • What do I need to do if I have a new router?
  • Why is my brennenstuhl®Connect WiFi smoke and heat detector WRHM01 still displayed as online in the app even though the battery is empty or has been removed?
  • What does the exclamation mark on the brennenstuhl®Connect Zigbee radiator thermostat HT CZ 01 mean?
  • What happens to my programmed timer times if there is a power failure?
  • Are the brennenstuhl®Connect devices compatible with Matter?
  • Kann ich Geräte von anderen Herstellern in der brennenstuhl®Connect App hinzufügen?
  • How can I operate the brennenstuhl®Connect Zigbee radiator thermostat HT CZ 01 together with the brennenstuhl®Connect Zigbee door and window contact TFK CZ 01?
  • Why does my lamp chain continue to light up even though the brennenstuhl®Connect WiFi product should switch off?
  • Which devices can I switch with my brennenstuhl®Connect WiFi socket?
  • How can I fix the problem that the brennenstuhl®Connect app always crashes after opening since the update 1.1.3?
  • How can I update the firmware of the brennenstuhl®Connect WiFi smoke and heat detector WRHM01?
  • What can I do if the brennenstuhl®Connect WiFi Smoke and Heat Alarm WRHM01 shows the old status after changing the battery?
  • How do I change the battery of the brennenstuhl®Connect Zigbee radiator thermostat?
  • Where is my confirmation code for the brennenstuhl®Connect app?
  • Do the brennenstuhl®Connect products offer timer functions?
  • Can the brennenstuhl®Connect Zigbee radiator thermostat HT CZ 01 measure the room temperature and not the temperature at the radiator?
  • How can other people in the household access the brennenstuhl®Connect WiFi products?
  • Does a continuous W-LAN connection have to exist for the brennnenstuhl®Connect products?
  • Can the two spotlight heads of the brennenstuhl®Connect WiFi LED Duo Spotlight WFD 3050 and WFD 3050 P be controlled separately?
  • What does the exclamation point on the display of the brennenstuhl®Connect Zigbee radiator thermostat HT CZ 01 mean ?
  • How can I delete my brennenstuhl®Connect account?
  • Where is the user data that is specified for the brennenstuhl®Connect app?
  • Which ports must be released for the brennenstuhl®Connect products?
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